Welcome to Patagonia Shop (travelwearshop.com). These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making purchases, you agree to comply with these terms.
1. Our Customers
Patagonia Shop serves outdoor enthusiasts and adventure seekers who value quality, durable casual and travel wear. Our products are designed for those who appreciate comfort during outdoor activities while maintaining a stylish appearance.
2. Website Use
2.1 Access and Eligibility
You must be at least 18 years old or have parental consent to make purchases. We reserve the right to refuse service to anyone at our discretion.
2.2 Account Responsibility
If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.
2.3 Prohibited Activities
You agree not to:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the site’s functionality
- Use automated systems to extract data
3. Products and Services
3.1 Product Descriptions
We strive for accurate product descriptions, colors, and sizing information, but slight variations may occur. If you receive an item significantly different from its description, please contact us immediately.
3.2 Product Availability
All items are subject to availability. We may limit quantities and cancel orders if products become unavailable after ordering.
3.3 Hygiene Policy
For hygiene reasons, we cannot accept returns on T-Shirts and Long Sleeve Shirts unless they are defective or incorrect items. This policy helps ensure all customers receive clean, unused products.
4. Orders and Payments
4.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation. All orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors.
5. Shipping Policy
5.1 Shipping Areas
We ship worldwide excluding some remote areas and parts of Asia. During checkout, you’ll see if we can ship to your location.
5.2 Shipping Options
- Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipping
- Free Shipping (orders over $50): Delivered via EMS within 15-25 business days after shipping
Delivery times are estimates and may vary depending on destination and customs processing.
5.3 Customs and Duties
International customers are responsible for any customs fees, taxes, or duties imposed by their country. These fees are non-refundable if you return your order.
6. Returns and Exchanges
6.1 Return Policy
We want you to be completely satisfied with your purchase. Returns and exchanges must be requested within 15 days of receiving your order. All items must be:
- Unworn and unused
- In original packaging with tags attached
- In resalable condition
6.2 Return Process
- Contact us at [email protected] within 15 days with your order number
- Wait for our approval and return instructions (1-2 business days)
- Package the item securely with the provided RMA number
- Ship to: Patagonia Shop Returns, 2670 Musgrave Street, Oklahoma City, US 73102
- Allow 3-5 business days for processing after we receive your return
6.3 Refunds
Refunds are issued to the original payment method within 5-7 business days after we receive and process your return. Original shipping fees are non-refundable.
6.4 Exchanges
Follow the return process and include a note specifying the new item and size/color. Price differences will be adjusted accordingly.
7. Intellectual Property
All content on this site (logos, text, graphics, etc.) is our property or used with permission and protected by intellectual property laws. You may not use our content without express written permission.
8. Limitation of Liability
Patagonia Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect and use your information.
10. Changes to Terms
We may update these terms periodically. The updated version will be posted on our site with a new effective date. Continued use after changes constitutes acceptance.
11. Governing Law
These terms shall be governed by the laws of the State of Oklahoma, USA, without regard to conflict of law principles.
12. Contact Us
For questions about these Terms and Conditions, please contact us at:
Patagonia Shop2670 Musgrave Street
Oklahoma City, US 73102
Email: [email protected]
Thank you for choosing Patagonia Shop for your adventure wear needs. We appreciate your trust and are committed to providing quality products and excellent service.
The Patagonia Shop Team
